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Questions about a formula, an order, or your skin? Our small team replies like the friends-who-happen-to-be-botanists we are.

Customer care

care@myglowroots.com
Replies within one business day

Press & partnerships

hello@myglowroots.com
For collaborations & wholesale

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Monday - Friday9:00 - 18:00 PST
Saturday10:00 - 16:00 PST
SundayClosed
Call us
+1 (503) 555-0142
Visit the studio
14 Botanical Way, Portland, OR 97201

The MyGlowRoots Studio

14 Botanical Way, Portland, OR 97201

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Quick answers

Before you write

Yes. Every formula is dermatologist-tested, fragrance-light and free from common irritants. Our Calm & Restore edit is designed specifically for reactive skin.

Always. We are vegan and never test on animals, and we never will.

Return your empty glass bottle using our prepaid label and we refill your next order for 15% less — keeping glass in the loop and out of landfill.

Orders ship within 1–2 business days. Standard delivery is 3–5 days; express is 1–2. Free over $50.

If your skin does not love it within 30 days, return it — even if opened — for a full refund.